CONTACT US

Need help?

If you have any questions about a product or your order, feel free to contact us at harajuku@harajuku.is. We're always happy to help.

We work with a variety of carefully selected materials depending on the design, including stainless steel, sterling silver, rhodium-plated brass, genuine leather, and natural stones. Material information is always listed on each product page.

Our collection includes both handmade pieces and thoughtfully curated designs. To ensure transparency, each product page specifies whether an item is handmade, designed, or curated, as well as the materials used.

To keep your jewelry looking its best, store it in a dry place and avoid prolonged contact with water, perfumes, lotions, and harsh chemicals. Care instructions may vary depending on the materials used, so we recommend checking each product description.

We currently ship within Iceland only and offer free Dropp delivery on all orders. Orders are typically processed within 1–3 business days, and you'll receive a notification from Dropp as soon as your package is ready for collection.

Returns are accepted within 14 days of receiving your order, provided the item is unused and returned in its original condition. For full details, please refer to our Return Policy.